Vintage Southern Accents is committed to sourcing and selling unique, high quality home décor. We do not accept returns, but if there is a problem with your order, contact us right away and we will make it right!
Should your items arrive damaged, please submit a Damage Claim Form and include photos of the damage. All claims must be submitted within 7 days of delivery. If damage occurred during shipment, we kindly request photos of the box and packing materials as well. Vintage Southern Accents will review the claim for approval. If approved, all damaged items will be replaced. If the item is one of our unique “found” items for which a replacement is not available, a store credit will be issued. Please keep the item and all original packaging until the replacement is complete and we give you disposition instructions.
Purchases shipped via freight carrier, such as larger items, to include but not limited to Furniture or Lighting, are not returnable and must be inspected and accepted or refused upon delivery.